ATM/Debit Card Security

Treat it as you would cash or checks. Contact Colony Bank immediately at 1-800-873-6404 if your card is lost or stolen, or if you suspect unauthorized use.

Do not send your card number through email, as it is typically not secure.

Do not give out your card number over the phone unless you initiated the call.

Regularly review your account statements as soon as you receive them to verify transactions. Contact Colony Bank immediately if you identify any discrepancies.

Set up alerts through Colony Bank Online Banking to receive an e-mail within minutes of any transaction posting to your account.

When selecting a PIN, don’t use a number or word that appears in your wallet, such as name, birth date, or phone number. Ensure no one sees your PIN when you enter it. Memorize your PIN. Don’t write it down anywhere, especially on your card, and never share it with anyone.

Cancel and cut up unused cards. If you receive a replacement card, destroy your old card.

Shop with trusted merchants and ensure online purchases are secured with encryption. Look for a lock symbol or “https://” in the website address, indicating a secure connection. Always log off after a transaction or close your browser to protect your account.

Safe-keep or securely dispose of your transaction receipts.