It’s Here!

This past weekend worked hard to transition your SouthCrest Bank account to your new Colony Bank account. Here’s some important details you’ll need to know:

  • Online Banking and Mobile Banking is available through Colony Bank and Colony Bank Mobile Apps, please read Online Banking Instructions Below (Business customers, please refer to your email for instructions)
  • Colony Bank Debit Cards are available to use beginning today, Monday, November 8th.
  • Telephone Banking has resumed
  • ATMs are accepting deposits that normally accept deposits

Customer Communications

Online Banking:

For current SouthCrest Online Banking users:

  • You will use your SouthCrest username (in all lowercase) to login to your Colony Bank Business Online Banking account (unless otherwise instructed)
  • For example: if your SouthCrest username is JohnSmith, it will now be johnsmith (unless otherwise instructed)
  • Your password will be the last 4 digits of your Social Security Number

You will not be able to access your Colony Online Banking until 9 AM today, November 8th. We apologize for any inconvenience while our team transitions your account.

Customer Reference Guide:

On September 27, 2021 Customer Reference Guides were mailed out to all SouthCrest customers. Additional copies of the Customer Reference Guide have been sent to SouthCrest Banking Center locations for new customers or customers that need an additional copy. These guides outline all of our Colony Bank products, benefits, and step-by-step outline of any instructions to set up a product/service. In this guide, you will also find legal disclosures such as Truth in Savings (this disclosure is designed so that customers can make meaningful comparisons among banks), Georgia Terms and Conditions, our Funds Availability Policy, Overdraft Protection, Privacy Policy and more. For a digital copy of the Customer Reference Guide click the button below.

For the full Press Release, click below.

Conversion Postcard

Click on the postcard above to view the full mailer. Note: Mobile apps for personal and business accounts will be available for use on November 8th, 2021. Previous versions of this postcard should be disregarded.

Welcome Letter & FAQs

SouthCrest customers have received Welcome Letters and a list of Frequently Asked Questions. Please be on the lookout for these materials if you are a current SouthCrest customer. For a copy of the welcome letter and to view the FAQs, please click below.